The list of whitelisting or safelist instructions below is arranged in alphabetical order and covers most all antivirus/security software program.
How to troubleshoot Internet Explorer issues in Windows Vista and in Windows XP How to Whitelist/Set Exceptions for File or Software Falsely Flagged in your Antivirus Program. Troubleshooting and Internet Explorer’s (No Add-ons) Modeĭoes the behavior persist if you Reset IE Advanced settings (RIES)? If that doesn't resolve the problem, then try the following two procedures in the order presented: Tips for solving problems with Internet Explorer Open IE and go to Tools / Internet Options / Security / Trusted Sites / Sites and add the problem website to trusted sites and see if that helps. In any event, I suspect the issue is with the browser and not the security software (though that's certainly no guarantee as some will affect theĪbility to access sites and may need to be configured - but usually problems like this are caused by the browser and/or can be fixed by by browser). Tools) then it may have adjusted some of the security or other settings in the browser which may be the issue. MSE doesn't have a feature to include or exclude specific web sites (just programs), but if it occurred after you installed it (assuming it was done properly such as all other AV products ever on the computer were uninstalled using the proper special removal Without that I can provide only general advice based on those assumptions. What Operating system are you using (e.g, 32-bit Vista Business SP2 or 64-bit Windows 7 Professional SP1 or whatever)? If it's something else, please post back with the name and version of the product. I also assume you mean Internet Explorer. By "this security virus protection" I assume you mean MSE.